Coming Soon - Updates to our Utility Outage Response System


Coming soon - We have exciting news regarding a new way to engage with Orrville Utilities regarding service interruptions via our new partnership with Daupler Response Management System.  While the “How To Report an Outage” phone number will remain the same (1-844-734-6366), there are improvements on the way.

We’re working to streamline our response processes to make it easier on our customers and staff when there is an electric outage, service interruption, water main break, sewer issue, etc.  The online Daupler system will provide Orrville Utilities customers the ability to:

  • Receive notifications in real-time
  • Report incidents and service issues
  • Access to a technician 24/7

We anticipate this service to become active in the coming weeks.  Stay tuned for more details.

Orrville UtilitiesA Public Power Community

March 1, 2024