NEWS
The Orrville Water Department will begin flushing fire hydrants June 16th, 2025. It will take several weeks to complete the system flush. The hydrants will be flushed on weekdays between the hours of 7:00am and 4:00pm. The hydrant flushing may cause pressure fluctuations and may also cause water to become cloudy or discolored. The water should clear up after a short period of time. If the water is discolored, the Water Department recommends that you do not do laundry until the water clears up. If you have any questions, please call the Water Department at 330-684-5130.
Read More >The Orrville Utilities Water Department has a water outage scheduled for Wednesday, October 23rd at 8:30 AM that is anticipated to last several hours for water main work. This work will consist of replacing/repairing a leaking 6 inch water valve and Fire Hydrant on North Mill Street just North of East Market Street.
We apologize for the inconveniences this work may cause you, but we appreciate your patience as we work to improve your future water reliability.
Kevin Givins, Water Superintendent
Read More >The City of Orrville (Enbridge Energy customers only) is once again providing its residents with the opportunity to participate with other municipalities in a natural gas governmental aggregation program with IGS (Interstate Gas Supply, Inc.) as the supplier of gas.
Under governmental aggregation, the City of Orrville acts on behalf of natural gas consumers in the community to negotiate a gas supply contract with eligible suppliers. Both the City of Orrville and eligible retail gas suppliers have to be certified by the Public Utilities Commission of Ohio. Orrville’s City Council passed an ordinance adopting this program and Orrville voters approved the implementations of the program. This period of the aggregation...
Read More >Please be advised that the City of Orrville, Utilities Department, has again received reports that customers are receiving fraudulent calls stating that their electric utility bills have not been paid and must be paid within the next 30 minutes. Orrville Utilities always offers the option of the slot box for payments located at 125 W. Water Street. If a customer is not sure about the balance due on their utility account, they may call 330-684-5020, option #3 to verify the status of their utility account. Our source tells us that they are spoofing a local area code of (330), so it does appear to be a local call but it IS NOT Orrville Utilities. There are no more disconnects from NON-PAYMENT of utility accounts scheduled...
Read More >The City of Orrville (Dominion Gas customers only) is once again providing its residents with the opportunity to participate with other municipalities in a natural gas governmental aggregation program, with Interstate Gas Supply, Inc, as the supplier of gas.
If you are currently enrolled in the City of Orrville Natural Gas Aggregation Program, you will automatically be enrolled into the new program unless you choose to “opt out” - that is, to not participate. There is no cost for enrollment. If you are currently enrolled with the City of Orrville Aggregation Program and want to be excluded, you must contact IGS (Interstate Gas Supply) at 1-877-353-0162.
If you are not currently enrolled and would like to be...
Read More >Don’t forget to call 811 to locate utility lines prior to digging on your property. There could be underground electric, water, sewer, or telecommunication lines buried in the area. When you call 811 that issues a request to Orrville Utilities, informing us that we need to mark utility lines, which is completed within 48 hours.
Beginning this week you may see trucks with the USIC (US Infrastructure Corporation) symbol on them. This company will be performing our line locates for us. You probably have seen them around town before, locating other utilities, such as gas lines and cable lines. We are excited to team with USIC, and welcome their many years of experience.
Read More >Orrville Utilities has received recognition for reliability from the American Public Power Association (APPA). APPA gathers information form all utilities across the nation and selects the recepients. Orrville Electric's average customer interruption was 61 minutes before power was restored. The national average is 203 minutes. Orrville Utilities is quite proud of this accomplishment and recognition. There is a broad spectrum of electric utility employees, management, and staff to thank and who work together to "keep the lights on" in Orrville...
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COLUMBUS, OH: American Municipal Power, Inc. (AMP) is proud to announce that the City of Orrville received national recognition for achieving exceptional electric reliability in 2017. The Certificate of Excellence in Reliability comes from the American Public Power Association (APPA) and AMP member certificate recipients were announced on March 14 during the annual AMP Technical Services Conference in Columbus.
The APPA helps public power systems track outage and restoration data through the eReliability Tracker serve and then compares the data to national statistics tracked by the U.S. Energy Information...
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SCAM ALERT !! –August 24, 2017
Please be advised that the City of Orrville, Utilities Department, has again received reports that customers are receiving fraudulent calls stating that their electric utility bills have not been paid. The caller states that Orrville Utilities has merged with Ohio Edison - THIS IS A FALSE STATEMENT. BE AWARE that normally our utility does NOT make personal calls to customers regarding past due accounts.
It is advised that you tell the caller, "I understand that utility customers are receiving SCAM telephone calls and I am going to hang up and alert my utility company immediately." Then HANG UP the call.
Do not reveal any personal information or provide...
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