NEWS

This project is tenatively schedule to begin Monday, March 13th and will take approximately 2 weeks to complete.  There are 4 main tasks to complete the work (see list), View Map (click link)

Install new water main valves at the intersection of Paradise and Garfield Streets.  It will require closing several valves to isolate the work area and stop water flow.  Customers on W. Paradise, Garfield and Lenore will experience water service disruptions.  It will take approximately 6 to 8 hours on the first day of the project to install the valves, tentatively scheduled for... Read More >

Please be advised that the City of Orrville, Utilities Department, has again  received reports that customers are receiving fraudulent calls stating that their electric utility bills have not been paid and must be paid within the next 30 minutes.    Orrville Utilities always offers the option of the slot box for payments located at 125 W. Water Street.  If a customer is not sure about the balance due on their utility account, they may call 330-684-5020, option #3  to verify the status of their utility account.  Our source tells us that they are spoofing a local area code of (330), so it does appear to be a local call but it IS NOT Orrville Utilities.  There are no more disconnects from NON-PAYMENT of utility accounts scheduled... Read More >

The City of Orrville (Dominion Gas customers only) is once again providing its residents with the opportunity to participate with other municipalities in a natural gas governmental aggregation program, with Interstate Gas Supply, Inc,  as the supplier of gas.

If you are currently enrolled in the City of Orrville Natural Gas Aggregation Program, you will automatically be enrolled into the new program unless you choose to “opt out” -  that is, to not participate. There is no cost for enrollment. If you are currently enrolled with the City of Orrville Aggregation Program and want to be excluded, you must contact IGS  (Interstate Gas Supply) at 1-877-353-0162.

If you are not currently enrolled and would like to be... Read More >

Don’t forget to call 811 to locate utility lines prior to digging on your property.  There could be underground electric, water, sewer, or telecommunication lines buried in the area.  When you call 811 that issues a request to Orrville Utilities, informing us that we need to mark utility lines, which is completed within 48 hours.

Beginning this week you may see trucks with the USIC (US Infrastructure Corporation) symbol on them.  This company will be performing our line locates for us.  You probably have seen them around town before, locating other utilities, such as gas lines and cable lines.  We are excited to team with USIC, and welcome their many years of experience.  

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Orrville Utilities has received recognition for reliability from the American Public Power Association (APPA).  APPA gathers information form all utilities across the nation and selects the recepients.  Orrville Electric's average customer interruption was 61 minutes before power was restored.  The national average is 203 minutes.  Orrville Utilities is quite proud of this accomplishment and recognition.  There is a broad spectrum of electric utility employees, management, and staff to thank and who work together to  "keep the lights on" in Orrville... Read More >

COLUMBUS, OH:  American Municipal Power, Inc. (AMP) is proud to announce that the City of Orrville received national recognition for achieving exceptional electric reliability in 2017.  The Certificate of Excellence in Reliability comes from the American Public Power Association (APPA) and AMP member certificate recipients were announced on March 14 during the annual AMP Technical Services Conference in Columbus.

The APPA helps public power systems track outage and restoration data through the eReliability Tracker serve and then compares the data to national statistics tracked by the U.S. Energy Information... Read More >

The Utility Board approved the implementation of Landlord/Property Owner Policy to become effective January 1, 2019.

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Public Meeting

The Public Utility Board of Orrville Utilities will hold a second Public Meeting on Monday, March 26, 2018 at 6:30 p.m. prior to starting the regularly-scheduled utility board meeting regarding the proposed  Property Owner Delinquent Utilities and Service Transfer Policy / Procedure .  The document is available for public inspection at the office of the Director of Utilities or you may click here to view the attached for full information on this meeting.  The meeting will be held in Council Chambers located at the Orrville Municipal building, 207 N. Main Street, Orrville, Ohio.  

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Answers to Questions

On October  23, 2017, a public meeting was held regarding the proposed Property Owners Delinquent Utilities and Service Transfer Policy/Procedure. The attached document is a list of questions posed at the meeting and responses.

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The 1 MW Solar field site is nearing completion.  

1 MG Solar Field nearing completion.

 

 

 

 

The second solar field,  is a 2 MW field site and is in the early construction stage.

 

 

 

 

Both solar fields should be up and running in early 2018, and will provide a total of 3 MW of energy.  This solar project is one addition to enhance the... Read More >

The Public Utility Board of Orrville Utilities will hold a Public Meeting on Monday, October 23, 2017 at 6:30 p.m. prior to starting the regularly-scheduled utility board meeting regarding the proposed  Property Owner Delinquent Utilities and Service Transfer Policy / Procedure .  The document is available for public inspection at the office of the Director of Utilities. The meeting will be held in Council Chambers located at the Orrville Municipal building, 207 N. Main Street, Orrville, Ohio.

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The Water and Wastewater Utility Departments have proposed rate increases.  The first increase is proposed to begin with December 2, 2017 billing invocies, and each year thereafter through 2022.   Orrville Utilities Water and Wastewater Departments strive to keep costs as low as possible, however, some costs, such as EPA imposed regulations and aging infrastructure, are beyond the Department's control and have significant financial impacts. Cllick to obtain a summary of details iin this fact sheet .  

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