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How to PAY Utility Bills

Click Pay Now  to pay online or call toll-free 877-885-7968. Make sure to have your bill handy to provide your utility bill customer account number. 

You can…

Pay from checking or savings or by credit card

Pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill

Print receipts, view payment history, see status of payments (online only)

 

REGISTERED FOR ONLINE PAYMENTS?

As of September 26, all past users are required to obtain a new password and re-register. New Users are also required to register. Make sure to have your bill handy to provide your utility bill customer account number. You must register before you can pay your bill or view your bill.

If you need assistance with viewing your bills or paying online, call PSN at 866-917-7368.  Click Here to Register 

 

CHECK OR MONEY ORDER PAYMENT OPTIONS

When payiing by check or money order, be sure to include the payment stub from your bill, and include your account number/name on the check or money order.

The mailing address for Orrville Utilities  is  P.O. Box 107, Orrville, OH  44667

Our offices are closed to the public, except by appointment, but you may still drop off your money order or check in the nightdrop box located at 125 W. Water Street, Orrville, OH  44667.

 

How to VIEW Utility Bills

Click here to view your bill. You need to register in order to view your bill and receive notifications when your bills are ready. Help us save money and resources, please consider opting out of receiving paper bills.   

HELP

If you need assistance with viewing your bills or paying online, call PSN at 866-917-7368.

Do need to apply for new utility service or moving and need to transfer your service?  Click here to Apply for or Transfer utility services.

If you have questions on the amount of your bill or need service, call the City of Orrville at 330-684-5010, option # 3

 

AUTOMATIC PAYMENTS?

Orrville Utilities offers the convenience to our customers to have payments taken directly from your checking account and you can stop the process whenever you like.  Forms may be submitted by email to cashier@orrutilities.com or printed, completed and mailed to P.O. Box 107, Orrville, OH  44667.  Just select the form needed  Automatic Payment Form  and to Cancel Automatic Payments and/or Budget Billing.

FOR THOSE NEEDING UTILITY ASSISTANCE

Ohioans will be able to apply for assistance through their local Community Action Agency for a limited time, through the Home Relief Grant.

For more details about the program click Home Relief Grant 

or contact 

Community Action-Wayne/Medina
905 Pittsburgh Avenue
Wooster, Ohio 44691
(330) 264-8677
dholmes@cawm.org

 

 

 

We use Payment Service Network to process our payments and post bills. PSN has been certified as maintaining the highest level of security as required by the credit card industry.