As of September 26, all past users are required to obtain a new password and re-register. New Users are also required to register. Make sure to have your bill handy to provide your utility bill customer account number. You must register before you can pay your bill or view your bill.
If you need assistance with viewing your bills or paying online, call PSN at 866-917-7368. Click Here to Register
Orrville Utilities offers the convenience to our customers to have payments taken directly from your checking account and you can stop the process whenever you like. Forms may be submitted by email to firstname.lastname@example.org or printed, completed and mailed to P.O. Box 107, Orrville, OH 44667. Just select the form needed Automatic Payment Form and to Cancel Automatic Payments and/or Budget Billing.
FOR THOSE NEEDING UTILITY ASSISTANCE
Ohioans will be able to apply for assistance through their local Community Action Agency for a limited time, through the Home Relief Grant.
For more details about the program click Home Relief Grant
905 Pittsburgh Avenue
Wooster, Ohio 44691
How to PAY Utility Bills
Click here to pay online or call toll-free 877-885-7968. Make sure to have your bill handy to provide your utility bill customer account number.
- Pay from checking or savings or by credit card
- Pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill
- Print receipts, view payment history, see status of payments (online only)
How to VIEW Utility Bills
Click here to view your bill. You need to register in order to view your bill and receive notifications when your bills are ready. Help us save money and resources, please consider opting out of receiving paper bills.
If you need assistance with viewing your bills or paying online, call PSN at 866-917-7368.
Do need to apply for new utility service or moving and need to transfer your service? Click here to Apply for or Transfer utility services.
If you have questions on the amount of your bill or need service, call the City of Orrville at 330-684-5010 or 330-684-5020.
We use Payment Service Network to process our payments and post bills. PSN has been certified as maintaining the highest level of security as required by the credit card industry.