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To All Orrville Utility Customers,

I want to assure you that we have taken extreme steps to ensure continuation of service during these uncertain times.  Together with the City, we have a highly dedicated & committed workforce that will do our best to make sure the critical services you depend on daily will be there, so you can focus on other important matters.  We too request that you obey the Governor’s orders and CDC recommendations.  Do all that you can to protect and support our healthcare workers.  I ask that everyone exercise patience, compassion and common sense within your communities. 
We will get through this. Stay well.

Jeff Brediger, DIrector of Utilities

 

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In response to public health concerns about the coronavirus (COVID-19) and the need to restrict the potential of  spread of the disease by minimizing pubic contact:

Effective today Monday, March 16, 2020, as a precautionary measure, all access to utility offices (including the billing/collection office) and facilities will be restricted to employees only.  We ask that residents/customers conduct business via phone, email or standard mail.  In person payments may be made by using the drop box to the left of our 125 West Water Street entrance.   This is only a precaution

Currently, utility staff remains on hand to assist customers via email or phone.  If you have questions about... Read More >

Don’t forget to call 811 to locate utility lines prior to digging on your property.  There could be underground electric, water, sewer, or telecommunication lines buried in the area.  When you call 811 that issues a request to Orrville Utilities, informing us that we need to mark utility lines, which is completed within 48 hours.

Beginning this week you may see trucks with the USIC (US Infrastructure Corporation) symbol on them.  This company will be performing our line locates for us.  You probably have seen them around town before, locating other utilities, such as gas lines and cable lines.  We are excited to team with USIC, and welcome their many years of experience.  

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Orrville Utilities has received recognition for reliability from the American Public Power Association (APPA).  APPA gathers information form all utilities across the nation and selects the recepients.  Orrville Electric's average customer interruption was 61 minutes before power was restored.  The national average is 203 minutes.  Orrville Utilities is quite proud of this accomplishment and recognition.  There is a broad spectrum of electric utility employees, management, and staff to thank and who work together to  "keep the lights on" in Orrville... Read More >

The current natural gas aggregation rate is $3.39 per MCF and the new term started back in November 2018.  This rate was for a fixed  2 (two) year term, which means rates won't change until November 2020.  There are no fees to join Orrville's gas aggregation program, and no termination fee.  During this time of year customers will receive many promotional materials from marketers.  If a customer wants to explore other options, and is interested in changing to a different company, please be advised to pay attention to the terms of the alternative plans, not just the price, including opt out charges.  If a customer is not sure who their current supplier is, that information is shown on their Dominion gas bill.  For general... Read More >

COLUMBUS, OH:  American Municipal Power, Inc. (AMP) is proud to announce that the City of Orrville received national recognition for achieving exceptional electric reliability in 2017.  The Certificate of Excellence in Reliability comes from the American Public Power Association (APPA) and AMP member certificate recipients were announced on March 14 during the annual AMP Technical Services Conference in Columbus.

The APPA helps public power systems track outage and restoration data through the eReliability Tracker serve and then compares the data to national statistics tracked by the U.S. Energy Information... Read More >

The Utility Board approved the implementation of Landlord/Property Owner Policy to become effective January 1, 2019.

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Public Meeting

The Public Utility Board of Orrville Utilities will hold a second Public Meeting on Monday, March 26, 2018 at 6:30 p.m. prior to starting the regularly-scheduled utility board meeting regarding the proposed  Property Owner Delinquent Utilities and Service Transfer Policy / Procedure .  The document is available for public inspection at the office of the Director of Utilities or you may click here to view the attached for full information on this meeting.  The meeting will be held in Council Chambers located at the Orrville Municipal building, 207 N. Main Street, Orrville, Ohio.  

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Answers to Questions

On October  23, 2017, a public meeting was held regarding the proposed Property Owners Delinquent Utilities and Service Transfer Policy/Procedure. The attached document is a list of questions posed at the meeting and responses.

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The 1 MW Solar field site is nearing completion.  

1 MG Solar Field nearing completion.

 

 

 

 

The second solar field,  is a 2 MW field site and is in the early construction stage.

 

 

 

 

Both solar fields should be up and running in early 2018, and will provide a total of 3 MW of energy.  This solar project is one addition to enhance the... Read More >

The Public Utility Board of Orrville Utilities will hold a Public Meeting on Monday, October 23, 2017 at 6:30 p.m. prior to starting the regularly-scheduled utility board meeting regarding the proposed  Property Owner Delinquent Utilities and Service Transfer Policy / Procedure .  The document is available for public inspection at the office of the Director of Utilities. The meeting will be held in Council Chambers located at the Orrville Municipal building, 207 N. Main Street, Orrville, Ohio.

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The Water and Wastewater Utility Departments have proposed rate increases.  The first increase is proposed to begin with December 2, 2017 billing invocies, and each year thereafter through 2022.   Orrville Utilities Water and Wastewater Departments strive to keep costs as low as possible, however, some costs, such as EPA imposed regulations and aging infrastructure, are beyond the Department's control and have significant financial impacts. Cllick to obtain a summary of details iin this fact sheet .  

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