What To Do In Case Of A Power Outage

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To report an outage:

Check to see if your neighbors have power.
Call the Orrville Utilities at (330) 684-5045 to report a power outage.
If your power goes out, please call us as soon as possible.
We respond to outages 24 hours a day, 365 days a year.

When the power goes out:

  • Turn on your porch light and a light inside your home. This will alert you and our repair crews when service has been restored.

  • Turn down your thermostat and turn off the circuit breaker for your water heater. This will help reduce initial demand for electricity when power is restored. If that demand is too great, the system will overload and cause the power to go off again.

  • Turn off and unplug other electrical equipment, including VCR's, computers, televisions sets, stereos, and microwave ovens. It will protect your equipment in case there is a change in voltage as the power returns. It's also wise to invest in a surge suppresser to protect your valuable electrical equipment and appliances.

  • Do not turn on equipment until light have returned to their normal brightness.

  • Open the refrigerator door as seldom as possible so cold air stays inside until the power is restored. Remember, meats spoil quickly at room temperatures above 40 degrees. Other foods that spoil quickly are custards, creamed foods, and foods containing mayonnaise.

  • Food will stay frozen for about 2 days in a full freeze. Food may be refrozen if it still contains some ice crystals. If in doubt, throw it out. Dry ice may be added to a freezer to help keep food frozen.

  • Make sure you have one or more working flashlights at hand with extra batteries.

  • Use caution if you utilize candles during an outage.

Remember, that when the power goes out, we are trying to restore it to all our customers as soon as possible. We have to prioritize repairs to minimize outages. Repairs in rural areas may take longer than outages in town. The reason being that power lines are longer and may have more points of damage. If you see power is restored to your neighbors but not to you, please call us again.