DEPARTMENT
OF PUBLIC UTILITIES
CITY OF ORRVILLE, OHIO
All customers and potential customers of one or more of the Utility Services provided by the Department of Public Utilities of the City of Orrville, Ohio, shall be subject to the provisions of this policy
Bad Check Policy
Any customer account for which a check is received by the Department of Public Utilities or its agents in payment of a bill, and such check is not honored by the appropriate bank, shall be assessed a service charge in an amount not less than the amount charged to the city by the bank. If the check was written after a disconnect notice was sent, said customer shall be subject to immediate discontinuance, without notice, of the services provided by the city and such service shall not be restored until payment in cash is made in the full amounts due the city, including the service charge.The Director of Utilities is authorized and directed to take the necessary actions to assure compliance with this policy, to determine the amount of service charge to be assessed and to revise from time to time in accordance with circumstances then existing.
Effective January 15, 1999 a charge of $15.00 will be assessed for any Non-Sufficient Funds check (NSF) or other check not honored by the appropriate bank, that entails any action (i.e. check pick-up,customer contact, ect. ) by utilities employees to collect.
Bad Check Procedure
Any customer for which a check is received by the Orrville Utilities or it's agents in payment of a bill, and such check is not honored by the appropriate bank, shall be assessed a service charge, and immediately notified via a utility door hanger.
The customer will have two working days to present either cash or money order for the appropriate check plus service charge to the cashiers office of Orrville Utilities.
Failure to make payment will subject the customer to immediate discontinuance, without notice, of one or more services provided by the Utilities and such service shall not be restored until payment in cash is made in the full amount to Orrville Utilities.
Upon receipt of a second non-honored check within a twelve month period, the original returned check procedure will be followed. In addition, the customer will be notified via U.S. mail (certified) that if a third non-honored check is received, their services will be immediately disconnected without notice. This stipulation will remain in effect for a period of one year following receipt of the second check.
CITY OF ORRVILLE, OHIO
All customers and potential customers of one or more of the Utility Services provided by the Department of Public Utilities of the City of Orrville, Ohio, shall be subject to the provisions of this policy
Bad Check Policy
Any customer account for which a check is received by the Department of Public Utilities or its agents in payment of a bill, and such check is not honored by the appropriate bank, shall be assessed a service charge in an amount not less than the amount charged to the city by the bank. If the check was written after a disconnect notice was sent, said customer shall be subject to immediate discontinuance, without notice, of the services provided by the city and such service shall not be restored until payment in cash is made in the full amounts due the city, including the service charge.The Director of Utilities is authorized and directed to take the necessary actions to assure compliance with this policy, to determine the amount of service charge to be assessed and to revise from time to time in accordance with circumstances then existing.
Effective January 15, 1999 a charge of $15.00 will be assessed for any Non-Sufficient Funds check (NSF) or other check not honored by the appropriate bank, that entails any action (i.e. check pick-up,customer contact, ect. ) by utilities employees to collect.
Bad Check Procedure
Any customer for which a check is received by the Orrville Utilities or it's agents in payment of a bill, and such check is not honored by the appropriate bank, shall be assessed a service charge, and immediately notified via a utility door hanger.
The customer will have two working days to present either cash or money order for the appropriate check plus service charge to the cashiers office of Orrville Utilities.
Failure to make payment will subject the customer to immediate discontinuance, without notice, of one or more services provided by the Utilities and such service shall not be restored until payment in cash is made in the full amount to Orrville Utilities.
Upon receipt of a second non-honored check within a twelve month period, the original returned check procedure will be followed. In addition, the customer will be notified via U.S. mail (certified) that if a third non-honored check is received, their services will be immediately disconnected without notice. This stipulation will remain in effect for a period of one year following receipt of the second check.
